If it’s recorded and audible, we can transcribe it!
Soft Scribe is capable of handling all types of legal proceedings including but not limited to depositions, trials, administrative hearings, arbitrations and investigative reports. You can use our services for a short task or several days of proceedings as there are NO minimums.
Our transcription team is well-versed with legal formats. Have a unique one? No problem! Our very capable and experienced team will quickly learn and deliver to your requirements.
Transcribers are well-trained on your format requirements. They undergo different training sessions for different types of legal proceedings and any specific format requirements you may have. Apart from this, they are trained for two months on transcription and working on being familiar with the terms and procedures that usually occur in a legal proceeding or meeting.
We can work on different audio formats such as .wma, .mp3, .aiff and .dcr. We can also work with different audio players depending on the audio formats. We also work with difficult audio – audios with a lot of crosstalk and/or heavy accent
We offer quick turnarounds and can also work on lengthy proceedings spanning many days. In spite of having such lengthy proceedings ranging from 5 to 50 hours, our QA department ensures that consistency is maintained throughout the transcript, especially with regard to, among other things, spellings, phonetics, inaudibles, frequently occurring terms and product names. To ensure high quality standards and client satisfaction, Soft Scribe has a two-tiered QA process in place, thus guaranteeing minimum chances of errors and maximum level of accuracy.
To maintain uniformity and consistency in our transcripts, our team is trained in different legal terms such as objection phrases and Latin words, and is led through a session describing the various stages of a legal proceeding. During transcription the team shares notes saved in cloud for a particular file to ensure consistency in terms and spellings in the file.
We also deal with investigative proceedings or interviews where suspects and witnesses involved in a particular case are interviewed by an investigative officer from a particular department.
Soft Scribe maintains a high accuracy percentage of 98% per transcript. So rest assured, you can be sure of a high quality transcript delivered to you promptly with all your formatting needs and specific demands in place.
You can also be assured that the matter is kept confidential, especially for sensitive proceedings like investigative reports, etc. All our transcribers are made to sign a confidential agreement, thus ensuring the safety and confidentiality of your content.